Used Condition

Unfortunately, we do not accept returns or exchanges if the product has been used.

 

How to Exchange Your Order

Step 1 — You will need your full order number and the email used to place the order. Step 2 — Kindly submit your information to our Customer Service at archiesfootwear.asia@gmail.com

Step 3 — We’ll be in touch within 48 hours to help you with your claim.

 

Retail purchases: Please contact the retailer to exchange your purchase. If the retailer is unable to assist you or you can't return the pair to the retailer, please contact us at customer support.